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You are entitled to refund any non-personalised product within 28 days of dispatch. Any personalised items cannot be refunded, please take care when submitting your personalisation options and check them before submitting. We endeavour to spell check all orders and confirm unusual spellings but at busy trading periods this is not always possible. We cannot take any responsibility and will not be prepared to refund any order where an error has been made at checkout.

Please check your delivery address carefully.

If any goods arrive damaged you must contact us within 7 days so we can raise it with the courier and issue you a refund or replacement.

This does not effect your statutory rights.